Shipping and Delivery Policy

Shipping and Delivery Policy

Service Availability

MILD & FRESH BEVERAGES PRIVATE LIMITED and Chai Calling provide franchise-related products, materials, and equipment across India. Delivery services are available in all major cities and towns as per our franchise agreement.

How we use your information


We use the information we collect in various ways, including to:


  • ► Provide, operate, and maintain our Website
  • ► Improve, personalize, and expand our Website
  • ► Understand and analyze how you use our Website

Shipping Timelines

All franchise-related shipments, including equipment, branding materials, and supplies, will be dispatched within 7-15 business days after successful payment and order confirmation.

Mode of Delivery

We use reliable courier partners or logistics services to ensure safe and timely delivery of your franchise materials. Larger equipment or bulk shipments may be sent through specialized transport services.

Tracking Information

Once the shipment is dispatched, the tracking details will be shared via email or WhatsApp. Franchisees can track their shipments using the tracking link provided. .

Delivery Delays

While we strive to ensure timely delivery, MILD & FRESH BEVERAGES PRIVATE LIMITED and Chai Calling are not responsible for delays caused by natural disasters, strikes, government restrictions, or courier service disruptions.

Shipping Charges

Shipping charges, if applicable, will be informed at the time of purchase. Some franchise packages may include free shipping, while others may have additional charges based on location and order volume.

Delivery Confirmation

The recipient must be available to receive the shipment. A signature and valid ID proof may be required upon delivery for verification.

Damaged or Missing Items

In case of damaged, defective, or missing items, the franchisee must report the issue within 48 hours of receiving the shipment. Contact MILD & FRESH BEVERAGES PRIVATE LIMITED and Chai Calling with photos and details for resolution.

International Shipping

Currently, MILD & FRESH BEVERAGES PRIVATE LIMITED and Chai Calling do not offer international shipping. All deliveries are limited to locations within India.

Contact for Support

For any shipping-related inquiries, franchisees can contact our support team at the official phone number or email provided by MILD & FRESH BEVERAGES PRIVATE LIMITED and Chai Calling.